Frequently Asked Questions

Everything you need to know about events, tickets, and working with us.

Tickets & Events

justmusic.asia is Kuala Lumpur's premier live events discovery platform, operated by Just Music Entertainment Sdn Bhd (1663097-W). We curate world-class music concerts, festivals, and sporting events across Malaysia, Singapore, Thailand, Macau, and China.

Click Get More Info on any event listing to view full details, then click Buy Tickets to be directed to our authorised ticketing partner. All prices are shown in Malaysian Ringgit (MYR).

We cover two main categories: Music (EDM festivals, jazz, rock, pop, R&B) and Sports (football finals, tennis, basketball, badminton, motorsport). All events are based in Kuala Lumpur and Malaysia.

Events are held at major KL venues including Stadium Merdeka, Bukit Jalil National Stadium (87,411 capacity), Axiata Arena (13,000 capacity), Dewan Filharmonik Petronas, and other partner venues across Malaysia.

Age restrictions vary by event and are listed on each event page. Most music events are 18+ and require a valid government-issued photo ID at entry. Please check the event details page before purchasing.

Refunds & Policies

Tickets are non-refundable after purchase except in the case of event cancellation, where the face value is refunded. Booking fees and handling charges are non-refundable. See our Terms of Use for the full policy.

Your ticket remains valid for the new date. If a refund option is offered, you must claim it within the notified period. Changes to the supporting line-up or set list do not constitute a cancellation.

Tickets are for personal, non-commercial use only. Resale or transfer for profit is not permitted. Tickets resold in breach of this may be invalidated at the venue without refund.

Partners & Business

We offer brand visibility, stage naming rights, hospitality packages, and audience engagement opportunities. Submit your enquiry on our Contact page or email info@justmusic.asia.

We work with booking agents and talent managers to coordinate artist appearances across Southeast Asia. Visit our Contact page and select Agent to get in touch.

Yes — we welcome F&B operators, merchandise partners, equipment providers, and production services. Apply via our Contact page selecting Vendor.

Yes. We serve audiences across Malaysia, Singapore, Thailand, Macau, and China. Our platform is accessible internationally in English.

Stay Connected

Subscribe to our newsletter at the bottom of any page for event alerts and presale access. Follow us on Facebook, Instagram, and TikTok at @justmusicasia.

Email: info@justmusic.asia
WhatsApp: +60 12-345 6789
Or visit our Contact page.

Registered office: C-5-3, C03, Level 5, Medan Connaught, 56000 Kuala Lumpur, Malaysia.

Still have questions?

Our team is happy to help with anything not covered here.

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